How can I contact you?
You can contact us by e-mail, by phone or by mail:
Cardinal Gates, Inc.
Customer Service Department:
Orders received after 12:00 noon EST will ship the following day. For more info please see our shipping & delivery policy.
Our Return Policy:
NOTE: All returns must be shipped freight/postage PREPAID. We do not pay return shipping.
0-30 days no restocking fee charged
31-60 days 15% restocking fee
Over 60 days no refunds
NOTE: All returns will need to be sent back to us along with the packing slip before any refunds or credit can be issued.
Sending returns with TRACKING is strongly recommended. Given the volume of parcels we process, this is often the fastest way for us to confirm receipt of your return. Thank you.
Need Help? Please contact us using the form below. For any questions or issues related to an order that has already been placed (please reference your order number).