Contact

How can I contact you?
You can contact us by e-mail, by phone or by mail:

Cardinal Gates, Inc.

79 Amlajack Way

Newnan,, Georgia 30265

Phone: (770) 252-4200

Our Company:

Sales Team:
sales@cardinalgates.com

Customer Service Department:
customerservice@cardinalgates.com

Shipping Information:
Orders received after 12:00 noon EST will ship the following day. For more info please see our shipping & delivery policy.

Our Return Policy:
NOTE: All returns must be shipped freight/postage PREPAID. We do not pay return shipping.

0-30 days no restocking fee charged
31-60 days 15% restocking fee
Over 60 days no refunds

NOTE: All returns will need to be sent back to us along with the packing slip before any refunds or credit can be issued.

Sending returns with TRACKING is strongly recommended. Given the volume of parcels we process, this is often the fastest way for us to confirm receipt of your return. Thank you.

Need Help? Please contact us using the form below. For any questions or issues related to an order that has already been placed (please reference your order number).

Contact us

Name*
First Last
Email*
Phone*
How Can We Help?*
Name
This field is for validation purposes and should be left unchanged.

Have questions?
Give us a call or send us an email!
Phone Info: (770) 252-4200
Toll Free: (800) 318-3380

To Whom This May Concern,
This morning I called in to get replacement parts for one of your gates and I was telling the kind lady on the phone how much we have loved your gates. We have had your gates (2 of the SS-30A) for the last 7 years and only now am I seeking replacement parts. As a mom of 6 kids (ages 10 and under) I need something sturdy! The latches are difficult enough to protect the youngest while allowing the older children (5 and up) to still open them with ease! I recommend these gates as not only functional but standing up to the test of a family with 6 young children!

Nicole Eckenrode

We love our Step Over Gate! It’s wonderful. We have the ‘natural’ model. We use our Step Over Gate to keep our dog out of one upstairs room. We just step over it but the dog can’t enter. It solves a problem and works perfectly. Because it’s easy to move, we sometimes use it on our front porch, too, to keep the dog on the porch. We’ll probably get a couple more. Thanks!

Glenn Johnson

We have 3 model PG-35 Pet gates for use with our 100 lb. Chocolate Lab – Fender. We purchased them on line and received them and immediately put them to use, they were extremely easy to install and the ease of opening is such that we have become accustomed to them like opening a door. We are using the gates in a high traffic area, there is one at each archway entrance of the kitchen and one at the entrance of the family room stairs and have had no problems and the quality is excellent. We would recommend the purchase of this model to anyone who has pets and would definitely buy more if we needed them. Thank you for providing an excellent product.

David & Cynthia Gentit

I just wanted to send a note to thank you for the customized hearth guard. My new home has an oversized hearth which my children love to climb on. No standard guard would fit. Your man Ray, listened attentively to my problem and figured out a workable solution. It is now on my hearth and it works as well as I expected and looks just fine. Ray deserves some special credit for a job well done!

John T. Rogalski

Thanks for a great product. Over the last year I’ve purchased 12 of your gates and I’m getting ready to buy #13 … For anyone who needs a solid, secure dog-gate that’s easy to use, this is the one they should buy. This gate is screwed into the doorway frame and it’s sturdy. It’s simply the best, easiest-to-use gate you will ever use … Thank you Cardinal Gates for making a terrific product!

Ginny Venning
Barrington, IL
www.venningandcompany.com

Ginny Venning

Just finished installing the gate I ordered. Fantastic, easy to install and it now will keep our dog from the one room we do not wish her to enter. Thanks for designing and manufacturing a superb quality product.

Robert M. McClurkan

I installed two of your Stairway Special Gates over seven and a half years ago and they are still working. Over that time, they have contained three children and our youngest (age 3) still can’t figure out the locking system. In this day of cheap plastic consumables, I felt a strong need to write a letter of thanks as your gates stood up to constant abuse of slamming and an occasional ride.

As we begin the removal of child safety products it’s interesting to note that only the Cardinal Gates and your Safety Drawer Latches remain. Another interesting point, these products have lasted longer than the recently replaced family minivan.

Brad Courts